On-site warranty

2 years on-site warranty

MyROBUS has contractors covered

2 Year On Site Warranty

You deserve after-sales service that makes your life easier, and we’ve got you covered. Every single ROBUS product you buy now comes with a two-year on-site warranty.

In the unlikely event that you experience a failure with a ROBUS fitting, just fill out the form on the MyROBUS app, call your local ASM or our technical team.

We’ll get back to you within 24 hours to arrange a resolution – no fees, no fuss.

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Download MyROBUS app now on your iPhone or Android enabled smartphone.

Prefer to use desktop? Register here.

ROBUS LED lighting

Our quality promise

  • ROBUS aims to have a clear and fair, quality & warranty policy to ensure any potential issues are resolved in a timely manner.
  • ROBUS is committed to delivering products that meets the highest quality standards. We ensure that only the best materials and manufacturing processes are employed to ensure our products are durable, long-lasting, and reliable.
  • Our warranty guarantees that you receive products free from defects, in material and function. In the unlikely event that a product purchased, fails within its warranty period, we will replace or repair this product at no cost to you.
  • Our 2 years on-site warranty ensures that you can purchase with confidence, knowing that we have you covered.

To make a claim follow the steps below:

  1. Sign-up to MyROBUS
  2. Register your claim via the MyROBUS app - Alternatively you can contact your local Area Sales Manager - visit our contact page here .
  3. Your local ASM will be notified of the claims submission and attend site (if necessary)
  4. If the product is deemed faulty, replacements will be provided and additional costs are agreed upon.

Frequently Asked Questions

Terms and conditions